Facilities Data Center Technician - 3rd shift (8pm-8am rotating)

Company:	Thomson Reuters Company Profile \| Current Opportunities (102)
Job Location(s):	Eagan
Employment Term:	Regular
Employment Type	Full Time
Start Date:	As soon as possible
Starting Salary Range:	Not Provided
Required Experience:	Open
Related Categories:	Maintenance - Facilities, Facilities and Site Services, Maintenance - Machines

Position Description

Facilities Data Center Technician - 3rd shift (8pm-8am rotating)-FAC00000171

Description

Thomson Reuters is the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world's most trusted news organization. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com http://www.thomsonreuters.com/

PRIMARY OBJECTIVES

Professionally deliver a variety of technical services and operational support that is required to provide a highly reliable data center environment. This complex and dynamic global data center operates 24x7 and is the foundation from which our business operates.

MAJOR AREAS OF ACCOUNTABILITIES

Assemble, install, maintain and repair the numerous mechanical, electrical, security and fire protection systems found in our sophisticated data center environment. These facility systems support the mission critical Information Technology systems (servers, mainframes and storage) that are used to operate the business. (30%)
Assist with the proper installation of computer and networking systems within the data center. The installation of these systems is usually performed at night and on weekends. This work must be completed with the highest degree of accuracy, professionalism and attention to detail in order to meet overall site reliability requirements. (15%)
Coordinate, inspect and verify the work of external contractors and technicians. All work must be completed in a safe, effective and reliable manner. (10%)
Perform necessary testing and commissioning on all new components, equipment and systems that are installed in the data center environment. Investigate and troubleshoot problems with equipment to determine root cause of breakdown/failure (10%)
Use of instruments such as volt/ohm meter, laptop computer, oscilloscope, amp meter and power analyzer on a consistent basis to assist with maintenance, troubleshooting and repair. Operate a variety of power equipment and power tools to perform required duties. (10%)
Interacts with all parts of the organization to respond to a variety of service requests. Perform any and all work, apparent or assigned, to prevent accidents, business interruption and/or customer dissatisfaction. (10%)
Inspect, monitor, document and report the condition of the numerous systems that make up the data center facility. This is done to ensure the proper operation of the entire data center system. Proficiency in the use of the numerous building/system automation and monitoring systems is critical. (5%)
Flexibility to provide answers to questions and/or respond to emergency situations during nonworking hours. This is accomplished via a company provided cell phone. (5%)
Read, comprehend and work from complex technical information (i.e. blueprints, sketches, building plans and schematics) pertaining to electrical and mechanical systems that serve the data centers. Use safety equipment as required and comply with all safety programs and training. (5%)

MANAGER/SUPERVISORY ROLE

Responsible for the work of external contractors.

Qualifications

Minimum requirements

Minimum of High School diploma
CFC certification
General knowledge of electric systems and components
Journeyman license (Pipefitter or Electrical) a plus
Strong mechanical aptitude
General knowledge of HVAC and plumbing systems
Basic computer skills. Windows, Microsoft Office
Proficient with Building Automation Systems
Proficient with Electrical Power Monitoring Systems
Willingness to work overtime and any shift in support of a 7x24 operation.
This position will be required to work a combination of days / nights / weekends

Knowledge and Skills/Previous experience (Minimum requirements)

Extensive (7 years) HVAC or Electrical experience
Experience operating and controlling large, complex electrical and mechanical systems
Comprehension of common predictive and preventative maintenance techniques
Ability to lift 50 pounds.
Proven discretionary judgement with ability to resolve both routine and non routine issues.
Attention to detail with an ability to follow through on project objectives.
Proven communication skills and exceptional service attitude
Ability to work in a team based environment with other facilities and technology professionals
Demonstrated ability to handle a multi-tasking environment

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.

Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

Job Facilities

Primary Location US-MN-Eagan

Organization Global Business Services

Schedule Full-time

Education Level High School Diploma/GED (11 years)

Job Type Standard

Shift Night Job