Provide a high level of direct support with customers throughout product acquisition stage of sales cycle, both domestically and internationally Respond to customer questions regarding orders, pricing, and shipments Communicate inventory needs with partnering departments in operations, production, and distribution Work directly with third party providers to support custom

Provide outstanding customer service over the phone and through email Accurately enter customer orders over the phone into online management system Provide pricing information to customers as well as inform customers of new products and make suggestions Work with distribution centers to document and resolve issues where customers receive damaged product or orders with mis